Contact/FAQ

You can also contact Eat Me Ink Me directly through email – eatmeinkme@gmail.com
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FAQ

Q: Where can I find EMIM policies?
A: At the very bottom of the store main page under “Terms and conditions”. Quick link here.

Q: I want to return my item, how do I do that?
A: Please read our “Return policy” here. If you need to contact us, you can do so via messaging through where you ordered our item or using the contact form above.

Q: How do I wash my item?
A: You can find general care instructions here. If you’re still unsure – be sure to contact me.

Q: How do I know if my item is shipped out?
A: You will receive a confirmation message/email, that will include a tracking number. If you haven’t received it yet, please make sure that you realize the processing times (under “shipping“) and that the estimate of the processing time has passed. Usually I do my best to update about any hold-ups, but in case I haven’t – be sure to contact me directly via the form above.

Q: When is my item going to arrive?
A: Please read EMIM policies under “Shipping“.

Q: I need my item by this date, can I get it?
A: Please look over the processing and shipping times, that I’ve provided to get the general idea of timing for an order and consider, if it’s holidays, when the estimate time could be even longer. If you need a rush order, be sure to contact me and I will see if I can do it, but take shipping times into consideration before you do as as I don’t offer overnight shipping.

Q: I saw this item that has been sold. Can I get one just like it?
A: Please contact me for details, but make sure if it’s not a OOAK item (usually tagged with OOAK, vintage materials etc) as I might not be able to make one just like it. Pricing also might differ from the original item price.

Q: I’m a blogger/vlogger/model/etc and would like to promote/collaborate with EMIM, would you be interested?
A: Please contact me with the details of what you are offering and what you are looking to get. I do not use paid promotions, so if you’re looking for that, I am not open to that. If you’re looking for a barter, I can see what you’re offering and if I’m able to work with you at this time.

Q: I am making an event, would you consider donating a prize for it?
A: I am open to donating for events, but I will consider the size (attendance) and location (geographical) of the event as well as the promotion you will be offering to the brand. Extra points, if it’s a reoccurring event and if you offer to cover shipping for the prizes. Contact me with the details.